AlloBob is an AI answering service for sole traders, tradespeople and small businesses in Brussels. Bob, your AI phone secretary, answers every call in your company's name, in English, French or Dutch, takes the message or the booking, spots urgent calls and sends you a written summary by WhatsApp and email. A virtual secretary with no commitment on monthly billing, from €67/month excl. VAT billed yearly.
Without an answering service
With Bob
A phone secretary answers, greets, takes notes, organises and alerts. Bob takes on each of these tasks, using your information, your opening hours and your rules.
Bob picks up every call, on weekdays, in the evening, at weekends and while you're on holiday. Callers are no longer left with a ringing line or a voicemail.
He announces your business, knows your services, your opening hours and the area you cover, and answers the usual questions. He introduces himself as your assistant and never claims to be human.
Name, contact details, reason for calling, address: Bob asks the right questions, then sends you a written summary by WhatsApp and email. The request is filed in your follow-up board.
Connected to your Google, Microsoft or Calendly calendar, Bob offers your free slots and books the appointment. Nothing to copy across by hand. Your customer can get a confirmation and a reminder by text message: 100 texts included in the Business plan, or a pack of 150 texts for €20 on the other plans.
Bob tells a real emergency apart from an ordinary enquiry. Depending on the rule you choose, he alerts you straight away or transfers the call to you. Everything else waits for you to call back.
From the Pro plan, Bob prepares a priced quote during the conversation, based on your own rates. You check it and approve it before it goes to the customer.
Bob recognises the language from the first few words and carries on in English, French or Dutch. He gives no legal or medical advice: he takes down the request and passes it on to you.
In Brussels, the customer on the line may speak French, Dutch or English. The city is officially bilingual, and expats, international companies and the European institutions bring in a great many English-speaking callers.
An answering service that speaks only one language lets some of those calls slip away. Bob greets every caller in their own language at no extra cost: all three languages are included from the Essential plan.
A sample call, on a Saturday morning
Bob: "Bonjour, Électricité Dupont, ici Bob, l'assistant de l'entreprise. Que puis-je faire pour vous ?"
Caller: "Goeiedag, spreekt u Nederlands? De stroom valt telkens uit, in Ukkel."
Bob: "Natuurlijk. Valt de stroom uit in heel het huis, of maar in één kamer?"
→ Call handled in Dutch, urgency assessed against your rules, summary sent by WhatsApp and email.
A call centre staffed by receptionists still makes sense for some professions. Here is what changes with an AI assistant, point by point.
| Human answering service | AlloBob (AI) | |
|---|---|---|
| Hours | Usually office hours; evenings and weekends depending on the contract | 24 hours a day, 7 days a week, bank holidays included |
| Languages | Depends on who is available when the call comes in | English, French and Dutch, recognised automatically |
| Cost | A package with a set number of calls, then a price per extra call, sometimes with a set-up fee | A package in minutes: 120 minutes from €89/month excl. VAT (€67 billed yearly), then €0.30 per minute |
| Call report | A message passed on, in a format that varies by provider | A written summary by WhatsApp and email, plus a follow-up board |
| Appointments | Possible if the provider has access to your calendar | Booked directly in Google, Microsoft or Calendly |
| Quotes over the phone | Rarely: the request is passed on to you | From the Pro plan, on your rates, approved by you before it is sent |
| Human contact | Yes, a person answers | No: Bob introduces himself as an assistant and passes on anything that needs a person |
| Commitment | Depends on the contract | No commitment on monthly billing |
Prices exclude VAT. No commitment on monthly billing, and cheaper when billed yearly.
€89/month
€67/month billed yearly
120 call minutes a month, trilingual EN/FR/NL.
€199/month
€169/month billed yearly
500 minutes a month and priced quotes during the call.
€349/month
€299/month billed yearly
1,000 minutes a month.
On request
For high volumes and tailored needs.
Extra minute: €0.30. Full plan details on the Pricing page.
Signing up takes 2 minutes. You describe your business, your opening hours and what Bob should say.
15 minutes of calls free, no card required. Call Bob just as a customer would.
Set up call forwarding with your operator. Our guide: call forwarding in Belgium, operator by operator.
Languages, prices, bookings, quotes: the 10 questions to ask an AI answering service before you sign, and how AlloBob answers each one.
Read the guide →Hear Bob handle a real call scenario, then test him on your own business.
15 minutes of calls free, no card required. Trilingual from the very first plan.
It is a voice assistant that does the job of a phone secretary: it answers on your behalf, greets the caller in your company's name, takes the message or the booking and sends you a written summary. With AlloBob, it does this 24 hours a day, 7 days a week, in English, French and Dutch.
The Essential plan costs €89 a month excl. VAT with no commitment, or €67 a month billed yearly, with 120 call minutes. The Pro plan costs €199 (€169 billed yearly) with 500 minutes and quotes over the phone, and the Business plan €349 (€299 billed yearly) with 1,000 minutes. Each extra minute costs €0.30.
Yes. Bob recognises the caller's language from their first words and carries on the conversation in English, French or Dutch.
No. Bob introduces himself as your company's assistant and never claims to be human. He gives no legal or medical advice: he takes down the request and passes it on to you.
No. You keep your number and set up call forwarding to Bob's line with your operator: all the time, when you don't answer, or when you're already on a call.
Signing up online takes 2 minutes. You get 15 minutes of calls free, with no card required, to test Bob on your own business.