Tradespeople & building trades

Answering service for tradespeople in Belgium: no more calls lost on site

Your hands are full, but customers call anyway. Bob, your AI assistant, picks up for you 24/7 in English, French or Dutch, spots emergencies, books the appointment and sends you a summary on WhatsApp.

Why tradespeople miss calls

It's not a lack of professionalism: it's the job.

Hands full

Up a ladder, under a sink or inside a fuse box, you don't pick up. The customer just calls the next name on the list.

Evening and weekend emergencies

A leak or a slammed door with the keys inside won't wait until Monday. With no answer, the customer looks for someone else.

Several languages

In and around Brussels, your customers speak French, Dutch or English. A caller who isn't understood hangs up; an answer in their own language makes all the difference.

Evening paperwork

Calling back, writing down addresses, fitting in appointments: it all eats into your evenings.

What Bob does for you

Answers 24/7

Day, night and weekends, even when you're already on another call. You keep your number: only the calls you don't take are forwarded to him.

Qualifies the request

Name, address, type of problem, how urgent it is: the right questions for your trade, with no keypad menus.

Triages emergencies

A real emergency? Depending on your settings, Bob alerts you immediately or transfers the call to you. Everything else waits patiently until you're back.

Books the appointment

Straight into your calendar (Google, Microsoft or Calendly), based on your availability, or he logs a call-back if you prefer.

Sends you a summary

After every call, a clear summary by WhatsApp and e-mail, with every request on a tracking board.

Speaks three languages

English, French and Dutch: Bob detects the caller's language and replies in it.

Your trade, your calls

Each page details the typical calls and how Bob handles them.

Not a tradesperson? See our pages for professional services and property managers.

Up and running in three steps

1. Create your account

In 2 minutes, no credit card. Your assistant is created straight away, already prepared for your trade, with 15 minutes of calls on us.

2. Complete your profile

Your services, the areas you cover, your opening hours and your calendar. We connect your dedicated Belgian number on our side.

3. Forward your calls

Dial one code on your phone, and the calls you don't take go to Bob. Codes for each operator.

Human answering service, voicemail or AI?

Voicemail never calls anyone back, and a customer in a hurry may hang up without leaving a message. A human answering service responds with a person's judgement, within its opening hours and at its rates. An AI assistant like Bob picks up at any hour, in three languages, for a fixed price based on your minutes.

To decide on the facts: our comparison of the options, what an answering service costs in Belgium, and our pricing.

Bob doesn't pretend to be human: by default, he introduces himself as your company's assistant, and if someone asks whether he's a robot, he honestly says yes. Your greeting, which you set yourself, can also announce that the call is recorded. Recordings are kept for 90 days at most.

Call Bob now, from your own phone

On our home page, pick the “Plumbing”, “Electrician”, “Heating engineer” or “Locksmith” scenario, click “Call” and dial the number shown from your own phone. Bob picks up and plays the scenario just as he would for your customers.

A real call to a Belgian number, no premium rate · simulated appointments · 3 minutes max.

Try AlloBob for free

15 minutes of calls free, no credit card. You keep your number.

Then from €67/month billed annually, or €89/month with no commitment.

Frequently asked questions

What is an answering service for tradespeople?+

A service that answers your calls when you can't pick up, on site or out on a job: it notes who's calling and why, spots emergencies and books an appointment or a call-back. With AlloBob, it's an AI assistant that does this 24/7, in English, French and Dutch.

Does Bob know my trade?+

Yes. When you sign up, your assistant is prepared for your trade: the questions to ask, the emergencies to spot, the vocabulary. You then add your services, the areas you cover and your opening hours from your client dashboard.

How does Bob handle an emergency?+

He recognises it during the call, notes the address and the problem and, depending on your settings, alerts you immediately or transfers the call to you.

Do I have to change my number?+

No. You keep your number and forward the calls you don't answer to your assistant. The codes are in our call forwarding guide for each operator.

How much does it cost?+

From €67/month billed annually, or €89/month with no commitment, for 120 minutes of calls, excl. VAT. Essential, Pro and Business share the same core; from Pro upwards, Bob also prices your quotes during the call, using your own rates. Free 15-minute trial, no credit card. See pricing.

Do callers know they're talking to an AI?+

Bob doesn't pretend to be human: by default, he introduces himself as your company's assistant, and if someone asks whether he's a robot, he honestly says yes. Your greeting, which you set yourself, can also announce that the call is recorded. Recordings are kept for 90 days at most.

Book your free call

Free, with no commitment. We'll show you AlloBob in action on a scenario from your trade.